Introduction

The TranslationOS connector for Iterable allows you to outsource your campaigns, as well as your email and push templates, to Translated, with no need to manually import and export content or switch between tools.

This connector is event-based, meaning it is triggered by specific actions. To learn which actions trigger the connector, see the section Requesting translations.

Support

For general questions about functionality, our dedicated support team can be reached at [email protected].

If you need technical information or you’re ready to integrate your Iterable instance with TranslationOS, feel free to reach out to us at [email protected] for assistance with onboarding.

The onboarding process may vary depending on your needs, but the following steps are a helpful guideline:

1. Translated will ask you to provide an API key (see below for instructions to retrieve it).
2. Translated will enable you to test the connector in sandbox mode, which means that you will get back machine-translated content to test the user experience.
3. You will agree with Translated on the required service levels, also known as service types. Translated will take care of configuring the connector for you.
4. We will be ready to receive, process and deliver your translation requests!

Setting up the connector

You will need to generate an API key on Iterable and communicate it to Translated. If you require URLs to be localised, we will also ask you to provide us with the necessary regexes. We will then complete the connector configuration for you.

Generating an API key

You can create a new API key by navigating to Integrations > API Keys.

Give the new API key a name and select Server-side in the drop-down menu labelled Type, then click Create API key.